Saturday, September 29, 2012

The Rent-A-Car Jocks Who Made Enterprise #1

Unusual hiring and promotion practices drive much of the company's hustle and rapid growth. Virtually every Enterprise employee is a college graduate; in a unionized, labor-intensive industry that seeks to keep wages low, that's unusual enough. But there's more. Hang around Enterprise people long enough, and you'll notice that despite their informal exteriors, most seem to have the competitive, aggressive air of an ex-athlete. It's no accident. Brainy introverts need not apply, says Donald L. Ross, the company's chief operating officer. "We hire from the half of the college class that makes the upper half possible," he adds wryly. "We want athletes, fraternity types--especially fraternity presidents and social directors. People people."
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