"Whether it's a business or personal interaction, multiple studies show that as much as 50-65% of the communication is nonverbal. That means that people who are addicted to text messaging and email may be sending only half the message, and receivers often misinterpret even that half."http://finance.fortune.cnn.com/2012/01/17/texting-is-killing-real-business-communication/?iid=SF_F_LN
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